Contact for order support

We're here to assist you with any questions or concerns you may have regarding your orders. Please feel free to contact us using the method below: Office Hours: 📆 Monday to Friday: 8:30 AM - 5:00 PM Eastern Time Closed on weekends and holidays Response Time: We strive to respond to all emails within 1 business day. Your inquiry is important to us, and we appreciate your patience. Friendly Support: We pride ourselves on our friendly and helpful customer service. Our team is dedicated to providing you with the assistance you need. We'll always do our best to help you with any questions or issues you may have with respect to your order. Before contacting us:

You’ll find answers to most questions such as where to ship your test, how to view your online results, or where to get the user manual, right in the FAQs. Just look for the little pop-up at the bottom left of this screen.

Contact Form:

If you still need help, the fastest way to reach us is through the contact form at the bottom right of this page. Click, fill it out, and we’ll get back to you as soon as we can. Thank you for choosing us!